Contact
Email hello@funeraltemplate.com. A person reads it.
If you have already bought
Include your order number — it is on your download page and in your receipt email, and looks like a1b2c3d4e5f6a7b8. With it we can see exactly what you have and fix things faster.
Common things, faster
- Lost your download link? Find my files re-sends it instantly.
- Spotted a typo? Open the editor from your download page and fix it yourself — free for 30 days.
- Printed badly? Printing help & troubleshooting has the fix for a print that came out small, blurry, cut off or upside down — nearly always one setting. If a file does not match what the editor showed, send a photo of the print and we repair it free.
- Printing question? The printing guide covers settings, paper and the usual mistakes.
Funeral homes and print shops
If you make programs for families regularly, say so in your email. There is a commercial licence either way: a prepaid pack you use as you go, or the monthly studio — unlimited programs with your own logo on the back cover and your house style saved. Tell us the name of the home and we will set it up the same working day.
Response times
We answer as quickly as we can, and we know your deadline is usually measured in hours rather than days. If it is urgent, put URGENT and the service date in the subject line.
Funeral Template · Fairfax, VA